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Norton (MA) Public Safety Dispatch Implements APCO EMD
October 10, 2007, Norton, MA - Last month, Norton (MA) Public Safety Dispatch implemented the APCO Institute Emergency Medical Dispatch (EMD) Program.
Norton Public Safety Dispatch serves the Town of Norton, Massachusetts, a municipality of approximately 20,000 residents by dispatching police, fire, and emergency medical services (EMS), and acting as an after-hours contact for all other municipal agencies/departments, with an annual call volume of approximately 14,000 calls.
"We're very excited to implement APCO EMD so that we can provide a higher level of service to the residents of our community," said Michael X. Wynn, lead dispatcher.
The APCO Institute EMD Program, based on EMD Guidecards and software, is a systematic way to manage EMS resources in an organized and effective manner and to provide medical assistance to callers, when needed, until medically trained field response units arrive at the scene.
"The APCO Institute welcomes Norton Public Safety Dispatch as an EMD User Agency and looks forward to working with their staff to provide EMD services to their area," APCO Institute Director Julie Troutman said.
About APCO Institute
APCO Institute, a subsidiary of the Association of Public-Safety Communications Officials International, is the premier organization addressing educational and certification needs of public safety communications agencies. The Institute offers a selection of affordable training and educational resources for public safety communicators throughout the United States and in the international arena. Instructional offerings range from first-line basic training to supervisory, and communication center management courses, technical testing, agency and agent certification, and Web Seminars addressing current public safety communications issues. APCO Institute offers several training options including certification programs through traditional classroom instruction and APCO Institute Online internet-based training. APCO Virtual College, a cooperative effort between APCO Institute and the Institute for Emergency Preparedness (IEP) offers a degree program in Public Safety Communications. APCO Virtual College is an internet-based distance learning academic program designed for, and directed specifically toward individuals in the public safety communication.
About APCO International
The Association of Public-Safety Communications Officials (APCO) International is the world's oldest and largest professional organization dedicated to the enhancement of public safety communications. APCO International serves the professional needs of its 15,000 members worldwide by creating a platform for setting professional standards, addressing professional issues and providing education, products and services for people who manage, operate, maintain and supply the communications systems used by police, fire and emergency medical dispatch agencies throughout the world. |
