PSAPs will not be required to utilize the proposed standard once it is adopted as an American National Standard (ANS). However, the standard is highly recommended for all agencies interested in implementing an automated exchange of alarm-related data in order to promote more efficient and effective public safety and data interoperability nationwide.
The PSAP will be in total control and have the final say in exactly how the standard will be implemented. This is a local PSAP policy decision that should be coordinated with the PSAP’s CAD provider and the Alarm Monitoring Companies. The following are some, but not an inclusive list of operational implementation possibilities:
Upon receipt of a new alarm event sent electronically from the Alarm Monitoring Company to the PSAP’s CAD system, the call-for-service can appear immediately in the radio operator’s pending call queue for dispatch and no follow-up telephone call by the Alarm Monitoring Company is necessary. (This method has been demonstrated by the successful pilot by the two Virginia pilot PSAPs).
Upon receipt of a new alarm event sent electronically from the Alarm Monitoring Company to the PSAP’s CAD system, the call-for-service can appear immediately in the radio operator’s pending call queue for dispatch and a follow-up telephone call by the Alarm Monitoring Company is performed.
Upon receipt of a new alarm event sent electronically from the Alarm Monitoring Company to the PSAP’s CAD system, the call-for-service can appear immediately on a calltaker’s screen waiting for final acceptance. No follow-up telephone call by the Alarm Monitoring Company is necessary.
Upon receipt of a new alarm event sent electronically from the Alarm Monitoring Company to the PSAP’s CAD system, the call-for-service can appear immediately on a calltaker’s screen waiting for final acceptance. A follow-up telephone call by the Alarm Monitoring Company is performed.
An implementation of your own design not falling into one of the options mentioned above.