APCO Institute presents Web Seminars. Now you can receive the high-quality training you have come to expect from a live APCO Institute course at the convenience of your desk. Developed by communications professionals for communications professionals, our distinguished presenters are public safety communications industry personnel with extensive experience.

Web Seminars are an economical way to present information to groups of employees. The Web Seminar can be displayed via a projector and speaker phone in a conference room so several attendees can be accommodated at once. Web Seminar tuition is charged per log in, not per person.

APCO Institute Web Seminar tuition is very economical at $59 for APCO International Members and $79 for non-members. This includes one hour of training and one continuing dispatch education (CDE) credit. Attendees in a conference setting but not individually logged in may receive CDE points for $15 each.

APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Free Online EMD/MEDS Demo

Currently Scheduled Web Seminars

Special Interest Web Seminars

June 19, 2008 2:00 p.m. Eastern Time Class #25347   FREE non-member      FREE member

Introduction to APCO Institute Online Training APCO Institute offers online training as an alternative to the traditional classroom. Online training is available to accommodate stringent schedules and reduce overall training costs. This one hour web seminar will provide an introduction to APCO Institute’s distance learning program. We will take you through the online training process step by step, demonstrating the ease of use of our distance learning program.

June 24, 2008 2:00 p.m. Eastern Time Class #25353   FREE non-member      FREE member

The ABC’s of EMD Pam Kaufman, APCO Institute EMD Program Manager The “Nuts & Bolts” of the APCO Institute Emergency Medical Dispatch Program (EMD). Implementation of EMD in your agency is easier than you think. This session focuses on Standards, Certifications and Implementation with examples our Guidecards and MEDS software included.

June 25, 2008 2:00 p.m. Eastern Time Class #25326   $79.00 non-member      $59.00 member APCO Member Number: Forgot your number? APCO will validate your member number. Only a valid member number qualifies for member pricing. An invalid member number will result in non-member pricing.

Suicide Bombers - The Future of Domestic Terrorism Robert Smith, Director of Comm Center & 9-1-1 Services, APCO International Inc. This session will discuss the issues associated with one of the biggest threats looming on the horizon for public safety - domestic suicide bombings. Topics will include the telecommunicator's role in responder safety, explosive event information gathering and resource allocation after detonation. We will also discuss secondary explosions and when first responders become the target.

June 26, 2008 2:00 p.m. Eastern Time Class #25354   FREE non-member      FREE member

What APCO Institute Can Do for You The APCO Institute has the ability to bring you affordable options and certification, such as our train-the-trainer programs and in-house training. During this one hour web seminar you will find something for everyone in your communications function, from front-line basic to supervisory training, management tools and certification. We invite you to see, “What APCO Institute Can Do for You”.

July 17, 2008 2:00 p.m. Eastern Time Class #25469   FREE non-member      FREE member

Introduction to the CALEA Public Safety Communications Accreditation Program Free! Beth Burton, RPL, Naperville Police Department, Il Are you looking for a way to possibly limit liability and risk exposure? Join us as CALEA and APCO come together to bring you this one hour web seminar on CALEA Public Safety Communications Accreditation. We'll cover topics such as the history of CALEA, the benefits of accreditation, and the accreditation process. Demonstrate your commitment to excellence through CALEA Accreditation!

August 27, 2008 2:00 p.m. Eastern Time Class #25380   $79.00 non-member      $59.00 member APCO Member Number: Forgot your number? APCO will validate your member number. Only a valid member number qualifies for member pricing. An invalid member number will result in non-member pricing.

The Call-Takers Role in Missing and Exploited Children Shelia Hanna-Wiles, APCO Institute Adjunct Instructor Can you handle it! This could be the most difficult, challenging and emotionally charged case you can experience. In a one-year period of time, 797,500 children (younger than 18) were reported missing, 203,900 children were the victims of family abductions and 58,200 children were the victims of non-family abductions. This session will provide useful information to assist you in classifying Missing & Exploited Children, gathering information and tips for aiding in the recovery/arrest.