Emergency Medical Dispatch Services

The APCO Institute Emergency Medical Dispatch Program is based on the NHTSA National Standard Curriculum for EMD and incorporates all of the current ASTM International guidelines in a comprehensive EMD Package.

Emergency Medical Dispatch is a systematic program of handling medical calls for assistance. Trained telecommunicators, using locally-approved EMD Guidecards, quickly and properly determine the nature and priority of the call, dispatch the appropriate response and then give the caller instructions to help treat the patient until the responding EMS unit arrives.

APCO Institute EMD is a cost-effective way for agencies to implement an EMD program, and includes local customization of EMD Guidecards and locally controlled training through APCO Institute-certified instructors. If your area has specific target hazards that require special addressing, APCO Institute personnel will assist you in customizing your guidecards - whether you use paper guidecards or electronic. This customization helps your agency match the level of care provided by your local EMS system.

APCO Institute EMD Program Benefits:

• Local Customization of Guidecards
• Locally Controlled APCO Training
• Cost Effective

EMD Information

Guidecards
Paper EMD Guidecards
Electronic EMD Guidecards
Fire Service Dispatch Guidecards
Law Enforcement Dispatch Guidecards
AHA 2005 CPR Update EMD Order Form
Chemical Suicide Information Guide

EMD Training
Emergency Medical Dispatcher
EMD Concepts
EMD Instructor

Software
Free Online 9-1-1 Adviser™ Presentation
Current MEDS™ / 9-1-1 Adviser™ CAD Interfaces
9-1-1 Adviser Information

EMD Program Implementation Guide

For questions contact APCO Institute at institute@apco911.org or call (888) 272-6911