• 9-1-1/ Emerging Technologies Committee
• PBX/MLTS Sub-Committee 9-1-1/ Emerging Technologies Sub-Committee
• Data Transfer Committee
• Telematics Committee
• Call Center Standards Committee
• Standards Development Committee
• Other APCO International Committees

The 9-1-1/Emerging Technologies Committee’s objectives are:

1. Provide subject-matter experts to the International Committee related to 9-1-1 issues
2. Establish at least two strategic alliances related to the mission of APCO International
3. Provide leadership opportunities for committee members by establishing work groups within the 9-1-1 Committee
4. Establish a 9-1-1 public policy work group to identify key areas of public policy that APCO should influence or advocate for related to 9-1-1 operations and effectiveness

The PBX/MLTS Committee is a sub-committee of the 9-1-1/ Emerging Technologies Committee. The sub-committee’s objectives are to:

1. Further the organization-wide awareness of PBX/MLTS issues, legislation and solution
2. Achieve national & state legislative awareness of PBX/MLTS issues
3. Foster increased public awareness regarding limitations of PBX/MLTS systems when calling 9-1-1
4. Support the Corporate Award for Leadership in Locations Solutions (CALLS) Award program
5. Coordinate a national approach to FCC requirements for solving PBX/MLTS location issues
6. Ensure the efforts of the PBX/MLTS Committee are coordinated when dealing with PBX/MLTS systems that are increasingly becoming VoIP capable

The Data Transfer Committee’s objectives are:

1. Implement three test sites for data transfer on property alarms
2. Define required fields for fire alarm calls
3. Develop operational best practices for interaction between the PSAP and the central station alarm monitoring companies
4. Evaluate success of data transfer test sites
5. Publish standards for data transfer for property alarms
6. Identify test sites for data transfer of fire alarm calls

The Telematics Committee’s objectives are:

1. Create a list of Telematics Service Providers to ensure effective dissemination of information sharing between APCO International and the provider groups
2. Create internal communications processes for information to committee members and commercial/vendor parties
3. Finalize distribution of Telematics Operational Guidelines to PSAPs and TSPs
4. Create formal location for tlematics information, posting of guidelines, questions (FAQs); establishing a "one-stop-shop” for persons seeking information
5. Create a series of white papers for Board of Officers and Executive Council on telematics issues for further consideration.

The Call Center Standards Committee’s objective is:

• To identify and/or create standards that relate to the communications of emergency information from telematics service providers to public safety, including training, communications protocols and operational guidelines for both public safety and telematics.